Direct Commerce Association - Privacy Policy

1: Introduction

As an organisation the Direct Commerce Association outsources all administration, communications, content production, events management and accounting to Membership Services Ltd. The DCA and the team at Membership Services Ltd are wholly committed to respecting and protecting your privacy and our policy underpins this objective.

Membership Services Ltd is also the publisher of Direct Commerce Magazine, DC Weekly eNewsletter and the content accessible at its website

We are committed to protecting the privacy of all visitors to the Direct Commerce Association website as required by the EU General Data Protection Regulation 2016 (GDPR).

Our privacy policy contains an explanation of how we may collect personal data and how we use the information that we may collect.

2: Information – collection and retention

The Membership Services Ltd Administrators, collect personal information about you from the personal details provided by you in relation to accessing the services DCA offers to its users. We do not collect sensitive information pertaining to characteristics like religious beliefs, health, criminal history, political opinions, racial or ethnic origins.

3: How we use information

Membership Services Ltd only collects that information which is necessary to:

  • provide DCA services
  • manage your orders, membership, and contracts with us
  • perform administrative and analytical functions
  • advise you of new DCA products, services, events and special offers for DCA members which may interest you
  • log your preferences so as to refine the information we send you
  • inform you of any changes which may affect your use of our website

By your providing us with your personal information, you duly authorise our team and our service providers, and trusted partners, to use your personal information. We will provide you with a simple means of opting out of any use as well as keep you informed of any changes introduced which affect you under the terms of our Privacy Policy.

4: Accessing and amending your personal information

We will process your data as set out in clause 3. Should you, at any time, have reason to query us in relation to GDPR you should notify our Data Protection Compliance Officer in writing at Membership Services Ltd Ltd., 59-60 Thames St, Windsor, Berkshire SL4 1TX – or via email to . All such queries will receive a swift response via your chosen medium – i.e. post, email or telephone.

5: Disclosure to third parties

5.1 We may disclose your information to third parties engaged by us to support the delivery of our services. By requesting us to provide you with the services you consent to this disclosure.

5.2 We reserve the right to access and disclose to third parties your information to comply with applicable laws including, but not limited to disclosure in accordance with GDPR, the regulation of Investigatory Powers Act 2000 and any lawful authority requests, to safeguard the operation of our systems and to protect DCA, our members, and our clients.

6: Protection of personal information

We use every reasonable endeavour to ensure the secure storage and careful disclosure of your personal information so that nothing unauthorised can happen to your personal information. This security process may mean that you could be asked for proof of identity before we are able to disclose personal information to you.

7: External websites

This Privacy Policy applies only to this website. Links may be contained in this website which take you to other websites. We cannot be held responsible for the privacy practices of other websites accessed via our website. Any complaints with such sites should be referred to the operators of said websites.

8: Opt-In

When you tick the appropriate third-party opt-in box DCA administrators will provide your information to selected third parties. We or they may contact you by post, by telephone or email to inform you about products and services which may be of interest to you. You have the right to ask for a copy of the information held about you in our records and you also have the right to correct any inaccuracies in the information held.

© Direct Commerce Association